These helpful resources include tips for composing letters to the payer, helpful information to facilitate conversations with patients and more.
Submitting documentation
Considerations for Composing a Letter of Medical Necessity
This guide provides tips to help you draft a letter of medical necessity. A sample letter is also included for your reference.
Considerations for Composing a Sample Appeal Letter
This guide provides tips to help you draft an appeal letter. A sample letter is also included for your reference.
Fax Cover Sheet
Use this cover sheet when faxing documents to Genentech Access Solutions.
Helping patients understand health insurance
Coverage Support Discussion Guide
This guide provides patients with information on how to enroll in Genentech patient support services. It also includes a worksheet for patients to note information about their health insurance coverage so they can understand their out-of-pocket costs.
Guía de Discusión para Ayuda de Cobertura
A version of the Coverage Support Discussion Guide for your Spanish-speaking patients.
Evaluating Insurance Options Patient Letter
This letter provides information your patients may want to think about when changing insurance, including questions patients may want to ask.
Helping Patients Understand Their Health Insurance Options
This guide provides tips and considerations to help facilitate conversations with patients about their health insurance options.
Learning About Health Insurance Options
This worksheet helps your patients compare information about different health insurance plans when deciding which plan is right for them.
Conozca las Opciones de Seguro Médico
A version of the Learning About Health Insurance Options worksheet for your Spanish-speaking patients.
Understanding Medicare
This brochure includes information about the 4 parts of Medicare, an overview of Medicare Part D costs and a summary of the Medicare Low-Income Subsidy (LIS) Program (also known as “Extra Help”).